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Meadow Packet Trail

Privacy Policy

Your privacy matters to us at Meadow Packet Trail

Effective Date: March 3, 2026 | Last Updated: March 3, 2026

Information We Collect

Personal Information You Provide

When you contact us for corporate flower arrangements or gift services, we gather information you willingly provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Handling orders, deliveries, and payment processing
Communication: Replying to inquiries, giving updates, and offering support
Service Improvement: Reviewing feedback and usage trends to enhance our services
Business Development: Developing customized corporate programs and subscription options

Information Sharing and Disclosure

Meadow Packet Trail values your privacy and does not sell your personal information to others. We share information only as needed to provide our services or when required by law.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat your personal data security with seriousness and apply suitable technical and organizational safeguards to safeguard it. This includes safe data storage, encrypted transmissions, and restricted access to personal data inside our company.

Secure Storage

Personal data is kept in protected systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to shield information during communication between your browser and our infrastructure.

Limited Access

Only approved staff who require the data to deliver services can access customer information.

Although we employ robust security measures, no online transmission method is completely secure. We regularly update our security practices to guard against emerging risks.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable law, you may be entitled to access, rectify, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we keep about you
Correction: Update or fix any inaccurate personal data
Deletion: Request removal of your personal information (subject to legal retention rules)
Restriction: Limit how we handle your data in certain situations
Portability: Ask to move your data in a structured, widely used format

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Typical Retention Periods:

  • Customer contact and order information: four years after last service interaction
  • Payment transaction records: six years for tax and accounting needs
  • Website analytics data: twenty-four months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or one year of inactivity

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies store your preferences and help us assess site performance.

You can adjust cookie options in your browser settings. Note that turning off some cookies could impact how the site works. For more details about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Meadow Packet Trail and our site. We are not accountable for the privacy practices of other sites.

We recommend reviewing the privacy notices of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal requirements. When substantial updates occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

Meadow Packet Trail Privacy Team
67 Floral Street, London
London, United Kingdom WC2E 9JE

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within ten business days.